Help Center & Commercial FAQ
If you're a brand owner, converter, or distributor, find quick technical and commercial answers here. We ensure your global supply chain runs seamlessly.
OEM & Customization
Yes. We specialize in 100% Cotton, Viscose blends, and Spunlace patterns (Pearl, Plain, Mesh) tailored to your brand's quality and cost requirements.
MOQ typically starts at 10,000 packs for soft bag wipes and 5,000 units for boxed towels. We also support small trial orders with neutral packaging.
Samples & Quality
We offer free stock samples for quality evaluation. For custom production line testing, sample rolls or proofing products are available at cost.
Our facilities are ISO 9001:2015 and FDA certified, and we have successfully passed the rigorous SMETA 4-Pillar corporate social responsibility audit. Every batch of fabric rolls is provided with a COA.
Lead Time & Capacity
We produce over 1,000,000 pieces of finished goods and 30 tons of jumbo fabric rolls daily, ensuring supply security for high-volume orders.
Initial OEM orders take 25-30 days (including packaging design). Repeat orders are typically fulfilled within 15-20 days.
Logistics & Payment
Standard terms are T/T 30% deposit and 70% balance before shipment. L/C at sight is negotiable for long-term contract partners.
For fabric rolls, a 40HQ container fits approx. 10-12 tons. For finished wipes, loading depends on the specific packaging dimensions.
Require Immediate Assistance?
If our FAQ didn't resolve your inquiry, please reach out to our Global Account Specialists directly through any of the channels below.
@pconcept.cn
3844
278