Commercial FAQ & Project Inquiry
Review common questions about specifications, MOQ, samples, packaging, quality control and shipment, then send your project details for a product-specific response.
Start an OEM InquiryFrequently Asked Questions
What information do you need for an accurate quotation?
Please provide the product type, preferred material, size and GSM, estimated order quantity, packaging requirements, destination country, required delivery date and any certification requirements. A reference product or target price is also helpful.
What is your MOQ for private-label orders?
MOQ varies by product, material, pack quantity, packaging structure and printing method. Neutral or standard packaging may have a different entry quantity from fully customized retail packaging. We confirm the MOQ after reviewing your specification.
Can I request samples before placing an order?
Yes. Stock samples and customized prototypes may be available depending on the product. Sample fees, customization costs, freight responsibility and preparation time are confirmed before sample development begins.
Can you customize materials, GSM, sizes and textures?
Yes. Available options can include material composition, GSM, dimensions, shape, texture, edge sealing and performance requirements. Final feasibility depends on the product structure, equipment capability and order quantity.
Can you help with private-label packaging?
Yes. We can coordinate logo placement, packaging structure, artwork, print colors, barcode, label language, pack quantity, carton configuration and carton marks. Production starts only after the final packaging file is approved.
How long do sampling and mass production take?
Timelines vary by product specification, packaging complexity, order quantity, revision cycles and production schedule. The quotation and order confirmation will state the applicable sample and production lead times.
What quality inspections and documents can you provide?
Inspection can cover raw materials, dimensions, GSM, absorbency, wet strength, lint performance, appearance, packaging seals and carton quantities, depending on the product. Audit and certification documents are supplied according to their current facility, material or product scope.
Can you arrange international shipping?
Our team can support export documentation, packing information and logistics coordination. The available trade terms, freight method, loading plan and delivery schedule are confirmed according to the destination and order.
Prefer Direct Contact?
Contact our sales team through the channel that is most convenient for your market.